Using Saila Farms
By browsing our website or placing an order, you agree to use the service lawfully and provide accurate information. You must keep your account credentials private and tell us promptly if you believe your account has been accessed by someone else.
Products and availability
Our products are sourced from partner farms and are subject to seasonal availability. Product photos, weights and natural variations are intended as helpful guidance. We may substitute an unavailable item only after discussing the change with you.
Orders and payment
An order is accepted when we confirm it. Prices, delivery charges and applicable taxes are shown before checkout. We may contact you to confirm an order, clarify an address or resolve a payment issue. Do not place an order unless you can receive it at the chosen address.
Delivery
We currently deliver across eligible areas of Chennai. Delivery windows are estimates and can change because of weather, traffic, product availability or other events outside our reasonable control. Please ensure someone is available to receive perishable goods.
Acceptable use and changes
Do not misuse the website, interfere with its operation, submit harmful content or attempt to access another customer’s information. We may update these terms when our service changes; the latest version on this page applies to future use.
Contact
For questions about these terms or an order, contact Saila Farms through the WhatsApp number or contact details shown in the site footer.